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Merchant FAQs
General
9
What is the chargeback limit for SmoovPay?
What is the chargeback process like?
How to create a SmoovPay account
Will Singapore credit card owner receive OTP if I enable Non 3-D Secure Card?
Logging In
View all 9
Withdrawal
7
Do I get my money withdraw daily, monthly or every 3 days?
What is withdrawal assessments?
Why is my withdrawal taking so long?
In which currency can i withdraw from Smoovpay?
What are the charges to withdrawal process?
View all 7
Transactions
17
How to calculate the "FEES" per transaction
Do you accept oversea transaction?
What currencies are supported by SmoovPay?
What credit cards can be used with SmoovPay?
Do you support recurring payment?
View all 17
Security
2
What is 3-D authentication?
What is 3D SecureCode or Verified by Visa?
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