Transactions
Frequently asked questions on transactions.
For the formula on how to calculate the fees, kindly see the working breakdown below. Gross Amount Captured = 100.00 SGD Fees (MDR+ USC) = MDR (100*2.9...
Wed, 28 Dec, 2016 at 3:26 PM
Yes, we do accept payment from oversea too.
Please take note to select "Accept Non 3DS Card" in merchant settings else your SmoovPay accou...
Thu, 19 Mar, 2015 at 4:06 PM
In SmoovPay, we only support Singapore Dollar (SGD) and United State Dollar (USD) currency collection. Merchant will only be able to select However, we...
Mon, 10 Sep, 2018 at 12:06 PM
Visa or MasterCard can be used to make payments through SmoovPay. Debit cards displaying a MasterCard, Visa logo are accepted too.
Wed, 6 May, 2015 at 1:57 AM
Yes, SGD 0.50. We do not have limitation for maximum transaction amount.
Wed, 16 Oct, 2013 at 1:53 PM
Only the admin merchant or operator with refund permission can process refund.
Please click the "Payment Received" or "Full Payment H...
Thu, 21 Aug, 2014 at 1:55 PM
For failed transaction it
mean we could not capture the transaction.Charges applied only to successful
transaction.
Fri, 14 Mar, 2014 at 6:28 PM
All Singapore credit card are enhanced with 3DS function where One Time Password are sent to mobile upon making online transactions. Other countries might n...
Thu, 7 Aug, 2014 at 5:03 PM
During the integration part if you (merchant) choose to withdraw in SGD, your customer(cardholder) will be charged in their local currency the amount equiva...
Thu, 11 Sep, 2014 at 6:21 PM