SmoovPay Support Center

Getting Started 8

• About SmoovPay
• How to get a SmoovPay Account?
• How to accept credit card online?
• What does it take to 'pass' the assessment?
• What happens to the money if merchant fail the assessment?

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Shopper FAQ 4

• I have not received my orders
• How do I cancel my order and get a refund?
• Can I check the status of my order/shipment from SmoovPay?
• How long can i expect a refund from merchant?

Developer FAQ 16

• How do I track if the transaction is successful?
• What is SmoovPay's payment process like?
• How do I integrate my IOS/Android application with SmoovPay?
• How do I integrate my E-Commerce site with SmoovPay?
• Will SmoovPay send me STR if the transaction fail?

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Account FAQs 6

• How to reset password in SmoovPay?
• Can I change my email address?
• Can I use an email address registered with another SmoovPay account?
• Change of password every 90 days.
• Can I use the funds in Smoovpay to pay for other services or purchases?

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