Account FAQs
Frequently asked questions for account holder of SmoovPay.
Merchant For merchant account owner, please send a request from your email registered with SmoovPay to enquiry@smoovpay.com or you may submit a Ticket at ...
Fri, 7 Sep, 2018 at 11:33 AM
Like many payment gateways, our system do not allow merchant to change their email address. This is for security reasons.
You may wish to sign up sig...
Thu, 24 Oct, 2013 at 6:40 PM
No. An email address can only be used with one SmoovPay account for security reasons.
Wed, 16 Oct, 2013 at 1:48 PM
Our system will prompt you to change password every 90 days. Why change password often ? The reason password expiration policies exist, is to reduce the...
Wed, 16 Oct, 2013 at 1:48 PM
Smoovpay does
not provide this function.
Mon, 17 Mar, 2014 at 10:38 AM
For security reason we are not able to allow changes for the merchant ID.
Mon, 9 Mar, 2015 at 6:08 PM